Terms & Conditions

    Effective Date: October 20, 2026

    Operator: HIKORA TECHNOLOGIES INC., a corporation organized under the laws of British Columbia, Canada ("Hikora", "we", "our", or "us")

    Website: https://www.hikora.co · Contact: hello@hikora.co

    These Terms & Conditions are published in English, which is the authoritative version of this document. If this document is translated or displayed in another language, the English version controls in the event of any inconsistency.

    1. Agreement to These Terms

    These Terms & Conditions (these "Terms") form a legally binding agreement between you and HIKORA TECHNOLOGIES INC. governing your access to and use of the Hikora website at www.hikora.co, the Hikora web application, the Hikora mobile applications, and all related features, tools, and services (collectively, the "Platform").

    By accessing the Platform, creating an account, or using any account-based feature, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, you must not create an account or use the Platform.

    You must accept these Terms during registration. This applies equally to registration with an email address and password and to registration or sign-in through a third-party authentication provider, such as Google Sign-In. Where the Platform presents an acceptance control (for example, a checkbox) during registration, registration is not complete until you use that control to accept.

    Nothing in these Terms removes or limits any right you have under applicable law that cannot lawfully be removed or limited by contract. If you are a consumer, you retain the benefit of all mandatory consumer protection laws that apply to you.

    2. What Hikora Is — and What It Is Not

    Hikora is a technology platform. We provide software that enables people who are interested in hiking, kayaking, other outdoor activities, and community events to:

    • Create accounts and personal profiles;
    • Discover community groups and outdoor activities;
    • Create and manage community groups;
    • Organize and publish events, and register for and join events organized by others;
    • Communicate with other participants of the same event, subject to Section 12;
    • Coordinate carpools with other users, subject to Section 11;
    • Explore trails and outdoor destinations;
    • Create tour-agency profiles and publish tour listings, subject to Section 10; and
    • Subscribe to paid plans that unlock organizer and tour-agency functionality, subject to Section 15.

    Hikora is not a hiking organizer, outdoor guide, outfitter, transportation provider, travel agency, or tour-booking service. We do not organize, supervise, lead, guide, or conduct hikes, events, or tours. Every event on the Platform is created and managed independently by a user acting as an organizer, and every tour is offered and operated independently by a third-party tour agency. Hikora is not a party to any arrangement between organizers and participants, between tour agencies and their customers, or between drivers and passengers.

    The fact that an event, group, tour, profile, or business appears on Hikora is not an endorsement of, and must not be treated as a safety certification, quality guarantee, or verification of, that event, group, tour, person, or business.

    3. Eligibility — Minimum Age of 18

    You must be at least 18 years of age to create a Hikora account or to use any account-based feature of the Platform. By registering, you confirm and represent that you are at least 18 years old and that you have the legal capacity to enter into these Terms. This confirmation is part of your registration; a separate date-of-birth field is not collected solely for this purpose.

    If we become aware that an account belongs to a person under 18, we may suspend or terminate that account and remove the associated information in accordance with our Privacy Policy. Parents and guardians are responsible for the activities of minors in their care; a minor may take part in an offline outdoor activity only where the independent organizer permits it and applicable law allows it, and that remains a matter between the organizer, the participant, and their parent or guardian.

    Where the laws of your place of residence impose additional age or consent requirements, those laws continue to apply to you. You are responsible for complying with the laws that apply where you live and where you use the Platform.

    4. Your Account

    When you create and maintain an account, you agree to:

    • Provide information that is accurate, current, and not misleading, and keep it up to date. Your first and last name, or permitted initials, must correspond to how you present yourself on the Platform;
    • Keep your password and any other credentials confidential and not share your account with others;
    • Be responsible for all activity that occurs under your account, whether or not you authorized it;
    • Notify us promptly at hello@hikora.co if you believe your account has been compromised;
    • Maintain only one account per person, unless we expressly permit otherwise; and
    • Not impersonate any other person, business, or organization.

    If you register or sign in through Google Sign-In or another third-party authentication provider you authorize, information supplied by that provider (such as your email address, name, and profile picture) may be used to create or link your Hikora account, as described in our Privacy Policy. You remain responsible for the security of that third-party account.

    We may require email verification before certain features, including paid subscriptions, become available. Verification of an email address confirms control of that email address only; it is not an identity verification, background check, or endorsement of any user.

    5. Acceptable Use

    You agree that you will not, directly or indirectly:

    • Violate any applicable law, regulation, permit condition, or land-access rule;
    • Harass, threaten, abuse, discriminate against, stalk, or harm any person;
    • Publish false, misleading, fraudulent, or deceptive information, including about events, tours, prices, qualifications, or your identity;
    • Send spam, scams, unsolicited advertising, or fraudulent solicitations;
    • Promote unsafe, irresponsible, or illegal outdoor activity, or encourage others to disregard safety precautions, closures, or environmental protections;
    • Infringe the intellectual property, privacy, publicity, or other rights of any person;
    • Upload malware, attempt to gain unauthorized access, probe or scan the Platform, interfere with its operation, or circumvent access controls, group limits, or subscription entitlements;
    • Scrape, harvest, or collect other users' personal information except as the Platform's ordinary features permit and the law allows;
    • Use the Platform to arrange any activity unrelated to its outdoor and community purposes where doing so would mislead other users; or
    • Assist or encourage anyone else to do any of the above.

    Hikora may investigate suspected violations and may cooperate with lawful requests from law enforcement and other authorities, as described in the Privacy Policy.

    6. Independent Events and Outdoor Activities

    Events published on Hikora — including hikes, kayaking outings, and other community activities — are created, described, scheduled, and managed independently by user organizers. Hikora provides technical tools that allow organizers to publish events and participants to discover and join them. Hikora does not organize, host in an operational sense, supervise, lead, guide, or conduct these events, and does not control who attends, what route is taken, or what happens during an event.

    Hikora does not independently verify the identity, competence, experience, qualifications, permits, insurance, or safety record of every organizer, and does not verify the safety of any event, route, or destination. Hikora does not guarantee that an event will be accurately described, will take place, will start or finish as planned, will be attended by any particular person, or will produce any particular outcome. Organizers may change, postpone, or cancel events; where the Platform provides notification tools, organizers are responsible for using them, and participants should confirm event details with the organizer before travelling.

    Your decision to join, attend, or take part in any event is voluntary and is made by you, in reliance on your own judgment and on information you obtain from the organizer and from independent sources — not on any assurance from Hikora.

    7. Inherent Risks, Personal Responsibility, and Acknowledgment

    Hiking, kayaking, and other outdoor activities involve inherent risks that cannot be eliminated even with careful preparation. These risks include, without limitation: personal injury, permanent disability, and death; falls and difficult or unstable terrain; river, lake, and ocean conditions; wildlife encounters; severe or rapidly changing weather, including heat, cold, lightning, and flooding; navigation errors and becoming lost; isolation and distance from assistance; equipment failure; errors or negligence of organizers, other participants, drivers, or third parties; transportation incidents; and limitations or delays in communication, rescue, and emergency medical response.

    By using the Platform and participating in any event, tour, or carpool, you acknowledge and agree that:

    • You voluntarily accept the inherent risks of the activities you choose to take part in;
    • You are responsible for assessing whether an activity is suitable for your fitness, health, medical readiness, skills, and experience, and for consulting a qualified professional where appropriate;
    • You are responsible for checking current trail, water, road, and weather conditions from authoritative sources before and during your activity;
    • You are responsible for bringing and maintaining suitable clothing, footwear, navigation tools, water, food, and safety equipment, and for knowing how to use them;
    • You are responsible for your own decisions, including the decision to turn back or not to participate;
    • You will comply with applicable laws, park and land-manager rules, closures, and permit conditions; and
    • You will act with reasonable care for your own safety and for the safety of others.

    This Section is an acknowledgment of risk and an allocation of responsibility between you and Hikora as a technology provider. It does not make any organizer, participant, driver, tour agency, or Hikora immune from legal responsibility that applicable law imposes on them, and it does not exclude or limit any liability, right, or remedy that applicable law prohibits from being excluded or limited, including any non-waivable statutory consumer rights you may have.

    8. Organizer Responsibilities

    If you create a group or event, act as a co-organizer or moderator, or otherwise organize activities through the Platform, you are an "Organizer" for those activities. Organizers remain independent of Hikora and are solely responsible for their own conduct and legal obligations. As an Organizer, you agree to:

    • Provide accurate, complete, and current descriptions of your events, including meeting location and time, distance, elevation, difficulty, expected duration, and known hazards;
    • Communicate relevant event risks, fitness and equipment requirements, and any participant eligibility requirements clearly and before the event;
    • Plan your events with reasonable care, including considering route conditions, weather, group size, and the experience level you invite;
    • Keep participants informed of schedule changes, postponements, and cancellations through the Platform's tools where available;
    • Comply with all applicable laws and obtain and maintain any permits, licences, insurance, and qualifications required for your activities, where applicable;
    • Treat participants fairly and lawfully, and conduct your interactions with participants responsibly;
    • Respond appropriately, within your ability, to incidents that occur during your events, including contacting emergency services where necessary; and
    • Accept that you — not Hikora — are responsible for your decisions and actions as an Organizer.

    Hikora supplies tools to Organizers but does not train, certify, license, or endorse Organizers, does not confirm their competence, and does not guarantee the safety of any Organizer-led activity.

    9. Organizer Registration Questions, Forms, and Waivers

    The Platform may allow Organizers to ask participants registration questions and to present event-specific forms, acknowledgments, or waivers for acceptance before participation. The Organizer who creates or selects such content is solely responsible for its content, accuracy, fairness, collection, retention, and legality.

    Hikora does not draft Organizers' forms, does not provide legal advice, and does not review forms for legal sufficiency. Hikora does not guarantee that any Organizer waiver, acknowledgment, or form is valid, enforceable, or effective for any purpose. Organizers who use such tools should obtain independent legal advice. Participants should read any form presented to them carefully; signing or accepting a form is an agreement between the participant and the Organizer (or other party named in the form), not with Hikora, unless the form expressly states otherwise.

    10. Tour Agencies and Tour Listings

    Qualified account holders may create tour-agency business profiles and publish tour listings describing itineraries, destinations, dates, durations, difficulty, prices, inclusions, exclusions, and booking information. Each tour agency is an independent business. A tour agency is not Hikora's agent, partner, franchisee, employee, or representative, and Hikora does not operate the tours it lists.

    Bookings are made directly with the tour agency. Tour listings direct you to the tour agency's own website, booking system, or other external contact or booking channel. In particular:

    • Hikora does not process tour bookings, does not accept tour reservations, and does not collect tour booking payments;
    • Any booking contract is formed exclusively between you and the tour agency. Hikora is not a party to that contract and has no obligations under it;
    • The tour agency alone sets its prices, availability, booking conditions, cancellation policies, and refund rules, and alone determines whether a refund is payable;
    • The tour agency is responsible for complying with all applicable laws, and for holding any required licences, permits, insurance, and guide qualifications for the tours it operates;
    • The tour agency is responsible for the accuracy of its listings and for delivering the tour it sells; and
    • Hikora does not guarantee the accuracy, safety, quality, legitimacy, availability, or completion of any third-party tour.

    Before booking or paying, you should independently verify the tour agency's identity, credentials, booking terms, total price, cancellation and refund conditions, and the suitability and safety of the tour. If you follow a link to a third-party website, that website is governed by its own terms and privacy practices, which Hikora does not control and is not responsible for. Your dealings with tour agencies, including any dispute about a tour or a payment you made to them, are between you and the tour agency.

    11. Carpooling and Transportation

    The Platform may allow users to offer or request rides to and from events. Carpooling is arranged independently and directly between the users involved. Hikora does not provide transportation, does not employ, engage, or verify drivers, does not inspect vehicles, does not verify driver's licences, vehicle registration, or insurance, does not set or collect fares or reimbursements, and does not guarantee that a ride will be available, will occur, or will be safe.

    Drivers are responsible for complying with licensing, insurance, vehicle-safety, traffic, and cost-sharing laws that apply to them, and for driving with reasonable care. Passengers are responsible for deciding whether to accept a ride, for agreeing on meeting points and any cost-sharing with the driver, and for their own safety decisions. Driving and riding in motor vehicles involve inherent risks, including collisions, injury, and death, and communications or arrangements made through the Platform do not reduce those risks.

    Nothing in this Section removes any legal duty or liability that a driver, passenger, or Hikora may have under applicable law. Any agreement about transportation is solely between the driver and the passengers involved.

    12. Event Messaging and Communications

    Hikora provides restricted, event-based communication tools. In general, you may message only other members who are participating in the same event as you, and only while the Platform's access rules for that event allow it. Hikora does not provide unrestricted direct messaging to arbitrary users, and you must not attempt to circumvent these restrictions.

    You agree that you will not use Platform communications to:

    • Harass, threaten, abuse, intimidate, or discriminate against any person;
    • Send fraudulent, deceptive, or unlawful content, spam, or scams;
    • Share another person's personal information without authority to do so;
    • Solicit or arrange illegal activity; or
    • Continue contacting a user who has blocked you or asked you to stop.

    You can block another user, which prevents that user from messaging you through the Platform, and you can report messages and other content to us. Where you make a report, authorized Hikora personnel may review the reported content and related records where reasonably necessary to investigate the report, enforce these Terms, protect users, or comply with the law. Hikora does not review every message exchanged on the Platform and does not guarantee that any particular message or user will be reviewed, removed, or acted upon.

    Event messages are stored in encrypted form in our database, as described in the Privacy Policy. Messages are not end-to-end encrypted: they are encrypted while stored, and Hikora's systems process them so that they can be delivered, displayed, reported, and — where necessary — reviewed as described above. Do not send sensitive personal information through Platform messaging.

    13. Content Moderation, Reporting, and Enforcement

    To protect users and the integrity of the Platform, Hikora retains the authority, exercisable reasonably and in good faith, to review, restrict, remove, or disable access to any content or feature on the Platform, including events, tours, groups, profiles, photographs, messages, comments, and other user-generated content, and to suspend, restrict, or permanently terminate accounts.

    Grounds for action include, without limitation:

    • Inappropriate, offensive, threatening, abusive, harassing, or discriminatory content or behaviour;
    • Fraud, spam, scams, or deceptive practices;
    • Materially misleading, inaccurate, incomplete, outdated, or duplicated information or listings;
    • Content that promotes unsafe, irresponsible, or illegal activities;
    • Copyright, trademark, or other intellectual-property violations;
    • Low-quality listings, including listings that lack the information participants reasonably need;
    • Violations of these Terms or of our community standards; and
    • Credible concerns about user safety or the integrity of the Platform.

    Hikora may remove or restrict an event or tour listing for quality or safety reasons even if the listing does not violate any law. Publication on Hikora follows no universal pre-publication review: we do not review every event, tour, group, message, or profile before it appears, and appearance on the Platform is not an endorsement, safety certification, or quality guarantee.

    Users can report content, messages, and behaviour through the Platform's reporting tools or by contacting hello@hikora.co. We assess reports in good faith, may request additional information, and may take no action where a report is unfounded. Enforcement decisions, including account termination, are made in accordance with applicable law; where we are legally required to provide reasons or an appeal route, we will do so.

    14. Your Content, Licence, and Photographs

    As between you and Hikora, you retain ownership of the content you submit to the Platform, including profile information, group and event descriptions, tour listings, photographs, comments, and messages ("User Content"). You grant Hikora a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, display, distribute, and adapt your User Content solely as reasonably necessary to operate, secure, promote, and improve the Platform — for example, displaying your event to prospective participants, showing your profile to other users, and featuring publicly listed groups, events, and tours on our public website. This licence ends when you delete the relevant content or your account, except where retention is described in the Privacy Policy or required by law.

    You represent and warrant that:

    • You own or have all rights necessary to submit your User Content and grant the licence above;
    • Where a photograph or recording depicts an identifiable person, you have obtained that person's consent to take and publish it (or that of their parent or guardian where required), and you will honour reasonable requests from people depicted to remove content concerning them;
    • Your User Content is accurate where it states facts on which others may rely, such as event and tour details; and
    • Your User Content does not violate these Terms or any law or third-party right.

    You are solely responsible for your User Content. Hikora does not claim ownership of it, and the views expressed in User Content are those of its author, not Hikora.

    15. Intellectual Property and Infringement Complaints

    The Platform, including its software, design, text, logos, and the Hikora name and marks, is owned by HIKORA TECHNOLOGIES INC. or its licensors and is protected by intellectual property laws. Except for the limited right to use the Platform in accordance with these Terms, no rights are granted to you. You must not copy, modify, reverse engineer (except where the law expressly permits it), resell, or create derivative works from the Platform.

    If you believe that content on the Platform infringes your copyright or other intellectual property rights, contact hello@hikora.co with your name and contact details, identification of the work you say is infringed, identification and location of the allegedly infringing material, and a good-faith statement that the use is unauthorized. We assess complaints in good faith and may remove or disable access to material, and terminate repeat infringers, in accordance with applicable law.

    16. Subscriptions, Billing, and Payments

    Plans. Participation features — joining groups and events — are available without a paid subscription. Creating and managing groups, organizing events at scale, and operating tour-agency profiles and tour listings require a paid organizer subscription. The Platform currently offers free Participant access and paid Starter, Growth, and Business tiers, on monthly and annual billing plans, at the prices shown on our pricing page and at checkout. Plan features and tier limits (for example, the number of community and tour-agency groups per tier) are those displayed at the time of purchase and in your account. A free trial may be offered for paid plans; the trial length and terms shown at checkout apply, and a trial converts to a paid subscription unless cancelled before it ends.

    Payment processing. Web subscription payments are processed by Stripe, Inc. and its affiliates ("Stripe"). By subscribing, you agree to Stripe's applicable terms. Hikora does not receive or store your full credit card number or card security code; we retain limited billing records such as your Stripe customer and subscription identifiers, plan, status, and billing period dates. Your subscription agreement is with Hikora as the operator of the Platform, and card charges are submitted for processing through Stripe on Hikora's behalf.

    Recurring billing and renewal. Paid subscriptions are billed in advance and renew automatically at the end of each billing period at the then-current price for your plan, until cancelled. You authorize Stripe to charge your saved payment method for each renewal.

    Cancellation. You may cancel your subscription at any time through your account or subscription settings. Cancellation stops future renewal; it does not immediately end paid access. Your paid features remain available until the end of the billing period you have already paid for, after which your account reverts to the free Participant features and paid-tier limits apply. Where the Platform offers it, you may resume a cancelled subscription before the period end.

    Upgrades and downgrades. You may change your tier or billing interval through your account. Plan changes take effect as shown at confirmation; Stripe applies proration adjustments for mid-period changes, and the group limits of your new tier apply after the change.

    Failed payments. If a payment fails, Stripe may retry your payment method and we or Stripe may notify you. If payment is not completed, your subscription may enter a past-due state and paid features may be suspended or ended, and your account may revert to free features.

    Price and feature changes. We may change subscription prices or plan features. Where a price increase or a material reduction of features affects an existing subscription, we will give reasonable advance notice as required by applicable law, and the change will take effect from the next renewal after such notice unless we state otherwise; you may cancel before the change takes effect.

    Refunds. Except where a refund is required by applicable law, or where we expressly offer one, subscription fees already paid are not refundable, including for partial periods, unused features, or periods after cancellation takes effect at period end. Nothing in this paragraph limits any refund or cancellation right that consumer protection law gives you and that cannot lawfully be waived.

    Taxes. Prices may be exclusive of applicable taxes unless stated otherwise; taxes that we are required to charge will be shown or added as required by law.

    Tour payments are separate. This Section covers only Hikora subscriptions. Amounts you pay a tour agency for a tour are governed by Section 10 and by your contract with that agency, never by this Section.

    Mobile applications. Subscription purchase and management are currently offered through the Hikora website and web application. If you use our mobile applications, any subscription functionality they offer is provided in accordance with the applicable app store's rules, and these Terms apply to your subscription regardless of where you manage it.

    17. Account Deletion

    You may request deletion of your account at any time from your account settings on the Hikora website or in the mobile applications. Account deletion is permanent; it is not a temporary deactivation, and a deleted account cannot be restored. You will need to register again if you later wish to use account features.

    Under the current Platform workflow, before deletion can be completed:

    • If your paid subscription is still set to renew, you must first cancel it (your paid access continues to the end of the paid period, and deletion can then proceed once renewal is off); and
    • If you own community groups or tour-agency groups, you must first remove those groups and the events within them, because group ownership cannot presently be transferred to another user.

    When deletion is completed, your personal account record is anonymized and removed from active use: your name, email address, profile photograph, location, and interests are erased from your account record, your group memberships, upcoming event registrations, moderator and invitation relationships, and linked sign-in identities are removed, and the account can no longer be signed into. Some information is not erased instantly or entirely, as described in the Privacy Policy: historical records such as past event attendance, comments, and ratings remain but are attributed to a "Deleted User" rather than to you; a minimal deletion record (a one-way hashed form of your email address and any reason you gave) is retained for security and abuse-prevention purposes; third-party records held by Stripe are governed by Stripe's retention rules; and backup copies are overwritten in the ordinary course of our backup processes. Legal obligations may also require us to retain limited information for a period.

    18. Suspension and Termination by Hikora

    We may suspend, restrict, or terminate your account or access to any feature, in whole or in part, where we reasonably believe that: you have violated these Terms or applicable law; your conduct creates a risk to other users, to third parties, or to the Platform; your content falls within Section 13; a payment obligation is outstanding; or continued access would expose Hikora to legal liability. Where the circumstances reasonably permit and the law requires it, we will give you notice and an opportunity to respond before or promptly after taking action. Termination for violation does not entitle you to a refund except where the law requires one.

    Sections of these Terms that by their nature should survive termination — including Sections 7, 10, 11, 14, 20, 22, 23, 24, and 26 — survive termination of your account.

    19. Trail, Route, Map, and Weather Information

    The Platform may display trail guides, route descriptions, distances, difficulty ratings, maps, and weather-related or other environmental information obtained from users, public sources, and third-party providers. Such information is provided for general guidance only. It may be incomplete, outdated, or inaccurate, conditions on the ground change without notice, and difficulty ratings are inherently subjective. You must verify current conditions with authoritative sources (such as land managers and official weather services), carry appropriate navigation equipment, and never rely solely on Platform information for your safety.

    20. Third-Party Services and External Links

    The Platform integrates or links to third-party services, including authentication providers (such as Google Sign-In), payment processing by Stripe, tour-agency websites, and other external sites. Hikora does not control third-party services, is not responsible for their availability, content, terms, privacy practices, or acts or omissions, and does not endorse them merely by linking to or integrating them. Your use of a third-party service is governed by that service's own terms, and any dispute with a third party is between you and that third party.

    21. Service Availability, Changes, and Discontinuation

    We aim to operate the Platform reliably, but we do not guarantee uninterrupted or error-free availability. Access may be interrupted by maintenance, technical failures, third-party outages, or events beyond our reasonable control. We may modify, add, suspend, or discontinue any feature or part of the Platform. Where a change materially reduces a paid feature for which you have subscribed, Section 16 applies. We are not liable for interruptions or discontinuation except to the extent the law requires.

    22. Disclaimer of Warranties

    To the fullest extent permitted by applicable law, the Platform is provided "as is" and "as available", and Hikora disclaims all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Platform will be uninterrupted, secure, or error-free, or that events, tours, listings, trail data, or other content will be accurate, reliable, safe, or complete.

    This disclaimer does not exclude or limit any warranty, condition, or right that applicable law implies and prohibits from being excluded, including mandatory consumer guarantees in your jurisdiction.

    23. Release and Limitation of Liability

    Release. To the fullest extent permitted by applicable law, you release HIKORA TECHNOLOGIES INC., its directors, officers, employees, and agents (collectively, "Hikora Parties") from claims arising out of or relating to: events, tours, carpools, and other offline activities organized or provided by independent third parties; the conduct of organizers, participants, tour agencies, drivers, and other users; and disputes between you and any such persons. This release does not apply to claims arising from Hikora's own acts or omissions, and does not release any claim that applicable law does not permit to be released.

    Limitation. To the fullest extent permitted by applicable law, the Hikora Parties will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, revenue, data, or goodwill, arising from your use of the Platform or from any event, tour, carpool, or third-party service. Where the Hikora Parties are liable to you, their total aggregate liability arising from or relating to the Platform will not exceed the greater of (a) the total subscription fees you paid to Hikora in the twelve months before the event giving rise to the claim, and (b) CAD $100.

    Non-excludable liability. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that applicable law prohibits from being excluded or limited, and nothing in these Terms affects your non-waivable statutory rights as a consumer.

    24. Indemnification

    To the extent permitted by applicable law, you agree to indemnify and hold harmless the Hikora Parties from and against third-party claims, damages, losses, and reasonable legal costs arising out of: your use of the Platform in violation of these Terms or of applicable law; your User Content; events, tours, or carpools you organize, offer, or take part in; and your infringement of any third party's rights. This Section does not require you to indemnify any Hikora Party for that party's own negligence or wrongdoing, and does not apply to the extent applicable law prohibits it.

    25. Privacy

    Our collection, use, disclosure, and retention of personal information are described in our Privacy Policy, available at https://www.hikora.co/privacy-policy and incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read the Privacy Policy.

    26. Governing Law and Disputes

    These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in that province, without regard to conflict-of-laws rules. Subject to the next paragraph, you and Hikora agree that the courts of British Columbia, Canada have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform, and you consent to the personal jurisdiction of those courts.

    If you are a consumer, this Section does not deprive you of the protection of mandatory provisions of the law of the country or province in which you habitually reside, and does not prevent you from bringing proceedings in a court or tribunal where applicable law entitles you to do so, including any statutory consumer dispute-resolution process available to you.

    Before commencing proceedings, you agree to contact us at hello@hikora.co and attempt in good faith to resolve the dispute informally for 30 days. Nothing in this Section prevents either party from seeking urgent injunctive or interim relief from a competent court.

    27. Changes to These Terms

    We may update these Terms from time to time. When we make a material change, we will post the updated Terms on this page with a revised effective date and will provide additional notice through the Platform or by email where required by law. Changes take effect on the effective date stated. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Platform and may delete your account under Section 17. A change will not apply retroactively to a subscription period you have already paid for in a way that removes paid features without the notice required by Section 16, except where the law permits or requires otherwise.

    28. General Provisions

    Severability. If any provision of these Terms is held unenforceable, that provision will be limited to the minimum extent necessary and the remaining provisions will continue in full effect.

    Waiver. A failure or delay by Hikora in enforcing any provision is not a waiver of that provision or of any other provision, and no waiver is effective unless in writing.

    Entire agreement. These Terms, together with the Privacy Policy and any plan terms shown at checkout, are the entire agreement between you and Hikora concerning the Platform and supersede prior agreements concerning its subject matter.

    Assignment. You may not assign these Terms without our prior written consent. Hikora may assign these Terms in connection with a corporate reorganization, merger, acquisition, or sale of assets, or to a successor operator of the Platform, subject to applicable law and, where required, notice to you and compliance with privacy law in relation to any associated transfer of personal information.

    Notices. Notices to Hikora must be sent to hello@hikora.co. We may give you notices through the Platform, by email to your account email address, or by posting on this page.

    Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Hikora, or between Hikora and any organizer or tour agency.

    29. Contact

    Questions about these Terms may be directed to:

    HIKORA TECHNOLOGIES INC.
    British Columbia, Canada
    Email: hello@hikora.co
    Website: https://www.hikora.co